# FAQ

{% content-ref url="/pages/aa5jlb1DfO5ADGE192Ng" %}
[I have lost or didn't receive my license key](/faq/i-have-lost-or-didnt-receive-my-license-key.md)
{% endcontent-ref %}

{% content-ref url="/pages/fNJXwk10ga8K4L02F03x" %}
[How can I reset my license activations?](/faq/how-can-i-reset-my-license-activations.md)
{% endcontent-ref %}

{% content-ref url="/pages/sBkWuCLOKf4gbQw1Ai1J" %}
[On how many computers can I use my license?](/faq/on-how-many-computers-can-i-use-my-license.md)
{% endcontent-ref %}

{% content-ref url="/pages/aCw5O2KD02rBKUbJoNRR" %}
[What are the software and hardware requirements to run Skatter?](/faq/what-are-the-software-and-hardware-requirements-to-run-skatter.md)
{% endcontent-ref %}

{% content-ref url="/pages/eagZfwOA7V4okOGaihxM" %}
[Where can I find plant models to use with Skatter?](/faq/where-can-i-find-plant-models-to-use-with-skatter.md)
{% endcontent-ref %}

{% content-ref url="/pages/efg9fyPpCiGM7Vw5hRX4" %}
[Why is my grass upside-down?](/faq/why-is-my-grass-upside-down.md)
{% endcontent-ref %}

{% content-ref url="/pages/pFoucDWKIRCUGkcLoXI3" %}
[Why are my scattered objects off-center?](/faq/why-are-my-scattered-objects-off-center.md)
{% endcontent-ref %}

{% content-ref url="/pages/sqAhHhQV2B053W43YzBE" %}
[I cannot activate my license due to a restrictive internet connection](/faq/i-cannot-activate-my-license-due-to-a-restrictive-internet-connection.md)
{% endcontent-ref %}

{% content-ref url="/pages/8LyOwjZpIMNNQFb4msJV" %}
[I'm a Render Engine developer, how can I support Skatter?](/faq/im-a-render-engine-developer-how-can-i-support-skatter.md)
{% endcontent-ref %}

## I have other questions that are not answered here

 You can find more questions and answers posted by users in the[ Skatter forums](https://forums.lindale.io/c/skatter/16).

If you still have questions, please write an e-mail to <skatter@lindale.io>.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://skatter.help.lindale.io/faq.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.